This Privacy Policy explains what information Phoenix Eye collects, how we use it, and who it is shared with — both on this website and when you use the Phoenix Eye device.

Information We Collect

We collect information you give us directly, information collected automatically when you visit this site, and — handled separately — data processed when you use the Phoenix Eye device.

• Information you provide: Your name, email address, and anything else you write when you contact us, request a consultation, or apply to take part in field testing.

• Information we collect automatically: When you visit this website we may collect your IP address and basic information about your device and how the site is used.

• Data from the Phoenix Eye device: Scene processing currently runs in the cloud. A camera frame is sent, the description you hear is returned, and the frame is discarded once it has produced that description. Nothing is stored, and no log is kept of what the cameras see or where you have been. Processing on the device itself is in development; until it ships, this is how it works and we say so plainly.

How We Use Your Information

We use your information to:

• Answer your questions and provide support.

• Manage your participation in consultations and field testing.

• Improve the Phoenix Eye device, its software, and this website.

• Send you product updates, if you have asked to receive them.

Sharing Your Information

We may share your information with third parties in the following situations:

• With service providers: To help us operate — for example website hosting, email delivery, and analytics.

• With testing partners: Where you take part in a trial run together with a mobility organisation or institution, and only with your agreement.

• For legal reasons: If required to do so by law.

• In a business transfer: If we are involved in a merger, acquisition, or sale.

Your Choices and Rights

You can access, correct, or request deletion of your personal information at any time, and you can opt out of product updates. To exercise any of these rights, contact us at the address below.

Data Security

We take reasonable steps to protect your personal information. Camera and audio data are processed for the single purpose of producing the description you hear and are then discarded rather than stored, and we are working to move that processing onto the device itself. No online storage or transmission is ever completely secure, and we do not claim otherwise.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the site or the device after a change means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@bellalsafi.com.